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Accurate Smog Code of Ethics

  • Provide high standards of the automotive industry.
  • To ensure that our entire staff conducts themselves in a professional manner.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To have a sense of personal communication obligation to each customer.
  • To notify the customer if appointments or completion promises cannot be kept.
  • To perform high quality repair service at a fair price.
  • To recommend all repairs and maintenance to the car, & necessary repairs to maintain the vehicle in safe working order.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To use only products which are safe, provide service that is equally or exceeds that recommended by the vehicle's manufacturer.